This Privacy Policy describes how Qimu ("we", "our", or "us") collects, uses, and shares your personal information when you use our Qimu pet companion application (the "App"). By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.
When you register for an account, we may collect:
We automatically collect information about your use of the App:
When you create content within the App:
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We may share information with third-party service providers who perform services on our behalf, such as:
We may disclose your information if required by law or in response to valid legal process, including to meet national security or law enforcement requirements.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
We may share your information with third parties when we have your consent to do so.
Important Information About In-App Purchases:
The App offers in-app purchases for premium pet care features, virtual pet items, and exclusive content. All purchases are processed through Apple's App Store. We do not collect or store your payment information. Apple handles all payment transactions and provides us with limited transaction data necessary to provide the purchased content or services.
By making an in-app purchase, you acknowledge that:
Prohibited Content Policy: The App allows users to create and share pet-related content. We strictly prohibit the following types of content:
We actively monitor UGC through automated systems and manual review. We reserve the right to remove any content that violates these guidelines without notice and to suspend or terminate accounts of repeat offenders.
Important Medical Disclaimer: The Qimu Pet App is designed to help you manage your pet's health information and provide general pet care guidance. However, it is NOT a substitute for professional veterinary care, diagnosis, or treatment.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we commit to implementing reasonable safeguards.
The App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our servers. If you believe we might have any information from or about a child under 18, please contact us at qimuinfo@qimuinc.com.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at qimuinfo@qimuinc.com. We may need to verify your identity before processing your request, which may require additional information.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods consider:
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. When we transfer your information internationally, we implement appropriate safeguards such as standard contractual clauses approved by relevant authorities to ensure your information receives adequate protection.
The App may contain links to third-party websites, services, or resources. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our App. We are not responsible for the content, privacy practices, or security of third-party services.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: qimuinfo@qimuinc.com
We typically respond to privacy-related inquiries within 7-14 business days. For account-specific issues, please use the in-app support feature for faster assistance.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in San Francisco County, California.
Effective Date: January 6, 2026